ABN Verified
+15Australian Business Number confirmed against the Australian Business Register.
How it’s earned: Captured at registration. Verification usually completes in 24–48 hours.
Levels
The four verification levels
A business’s tier appears on its profile and in search results. Each level requires everything below it — nothing can be skipped.
- 0Tier 0
Unverified
Listed, but nothing has been checked yet.
- Profile created
- 1Tier 1
Basic
The business exists and is contactable.
- ABN confirmed with the ABR
- Email address verified
- 2Tier 2
Verified Pro
The person and their professional standing have been checked.
- Everything in Basic
- Identity confirmed via government ID
- At least one professional licence verified with the issuer
- 3Tier 3
Pro Plus
The highest level of assurance OneBiz offers.
- Everything in Verified Pro
- Professional indemnity or public liability insurance on file
- A sustained record of reviews and fast responses
Badges
What each badge means
Badges are earned, never bought. A paid subscription does not grant any badge on this list.
Identity Verified
+20The person behind the business confirmed via government-issued ID.
How it’s earned: Complete ID verification in your profile — typically 1–3 business days.
Licence Verified
+25Professional registration — MARA, Law Society, TPB, NAATI and others — checked with the issuing authority.
How it’s earned: Submit your credential number under Verification. Reviewed within 1–2 business days.
Insurance on File
+20A current Professional Indemnity or Public Liability certificate held on record.
How it’s earned: Upload your certificate of currency, and refresh it when the policy renews.
Trusted by Community
+20Five or more reviews from customers who found the business through OneBiz.
How it’s earned: Ask satisfied customers to review you after a completed job.
Fast Responder
+10A 30-day average first-response time to new enquiries under two hours.
How it’s earned: Reply promptly to new leads. Awarded automatically once the average qualifies.
Score
How the trust score is calculated
Every listed business carries a score out of 100. It is computed from six weighted components — not from how much a business pays us. A business cannot buy a higher score.
The score influences search ranking alongside verification status and customer rating, and it is shown on the public profile so you can judge a business at a glance.
Browse verified businesses- Clean disciplinary record25
No upheld complaints or regulator action
- Customer rating30
Average star rating across approved reviews
- Years in business20
One point per year, capped at twenty
- Review volume10
Scaled so around fifty reviews reaches full marks
- Response rate10
Share of enquiries that receive a reply
- Profile completeness5
Bio, photo, services, languages and fees filled in
- Maximum 100 points. Weights match the calculation used in the app.
Registers
Credentials we check
Where a public register exists, we verify the number against it. Where one doesn’t, we review the certificate directly.
Migration & legal
- MARA Registered Migration Agent
- Law Society Practising Certificate
- NAATI Certified Translator or Interpreter
Finance & accounting
- Tax Practitioners Board
- CPA Australia
- Chartered Accountant
- CFA Charterholder
- Australian Financial Services Licence
- Australian Credit Licence
- ASIC Registration
Property
- Real Estate Licence
- Real Estate Registration
Trades & services
- Electrical Licence
- Plumbing Licence
- Food Safety Certification
Care & community
- NDIS Registered Provider
- Working With Children Check
- Childcare Approval
What verification does not mean
A verified badge confirms that a business is registered, that its licence was valid when we checked it, and that the person behind it is who they say they are. It is not a guarantee of the quality of any particular piece of work, and it is not professional advice from OneBiz.
Licences can lapse between checks. If you believe a listing is inaccurate, contact support and our moderation team will review it.
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